Taking the time to plan routes  when workers are required to drive as part of their role (e.g. when visiting customers, delivering or collecting items or transporting between premises) can reduce journey times, fuel consumption and the likelihood of potentially expensive and embarrassing mishaps, such as bridge strikes and unintentional law-breaking in another country.

Route planning can also be beneficial for drivers’ welfare since they may be able to avoid traffic jams that leave them stuck in their seat for an extended period with a limited supply of food and drink and perhaps no access to washroom facilities for the duration. Idle vehicles will also be consuming fuel, have a negative effect on productivity and may be giving off fumes that contribute to air pollution.

Key actions for effective route planning

  • Ensure that large or high-sided vehicles, like car transporters, are fitted with proximity warning devices and that drivers check for parts that might be difficult to manoeuvre in, such as narrow country lanes, or impossible to pass through, due to obstacles like low bridges, before departing on any journey.
    • Even if it’s a short journey and/or one done frequently, it’s worth checking the route is clear of temporary problems, e.g. roadworks or a road traffic incident, as a diversion that isn’t suitable for the vehicle might be in place.
    • Consider installing video data recorder (VDR) systems on vehicles to help drivers tackle tight lanes, bends and blind-spots if there is no alternative route available to them.
  • Don’t depend on in-vehicle satellite navigation systems (‘sat navs’). Although they can be very useful, they shouldn’t replace journey planning since the device(s) can lose signal, run out of power or malfunction or breakdown in some other way.
    • Drivers mustn’t position sat nav devices in a way that restricts their field of vision (e.g. in the middle of the windscreen) and, during driver training, make sure the risks of configuring such a system while driving are understood. Configuration should only ever be done while the vehicle is parked.
    • Encourage drivers to keep an up-to-date road atlas in their vehicle at all times so that they can refer to it should the sat nav fail.
  • Check traffic and weather reports, in addition to considering past experience of the density of traffic and pedestrians, to work out what the safest and most efficient route is.
  • Educate drivers about the importance of taking regular breaks and keeping hydrated and nourished.
  • Plan where to park and take rest-stops before beginning the journey, keeping in mind the likelihood of parking charges and restrictions and the risk level of vehicle theft.
  • Make sure drivers have the correct documentation and the vehicle is suitably equipped for the differing driving laws if the route will take them across borders.
  • Arrange the load, with the packages being delivered first, or that will need to be offloaded before other items, nearest the doors and those later on in the journey towards the back. Not only will this improve efficiency, it will reduce the likelihood of injuries as a result of manual handling or the load becoming unstable and collapsing. 

Relevant suppliers

We have a wide range of preferred suppliers who can help with a variety risk management issues, with special offers for Allianz Commercial policyholders. The following might be useful for fleet operators:

Vehicle CCTV and tracking

Solutions by VUE

Fleet risk solutions

Driver training by DriveTech

Stolen vehicle recovery

TRACKER Network UK

Real-time driver coaching

Improve efficiency with Lightfoot

Additional resources

Frequently asked questions

Find answers to some common queries about managing risks to people, property and business continuity.