Our Environment

Protecting our environment

By reducing our use of natural resources in both our business and our supply chain we aim to reduce our costs and our impact on the environment.

Climate change is the most serious environmental threat to the insurance industry and society at large. We therefore have a responsibility to help mitigate the risks by minimising any detrimental impacts on the environment from our operations and by engaging other organisations that we work with.

Carbon footprint

We are committed to reducing the ‘carbon footprint’ of our internal business operations. In 2017, we achieved a 33% reduction against a 2010 baseline, through energy efficiency measures, increasing the use of renewable energy and promoting low carbon travel.

In addition, the Allianz Group invests in a number of carbon-reduction projects to offset the remaining emissions. Allianz Group has been carbon neutral since 2012.

In 2017, we achieved a 32.5% reduction in energy consumption per employee against a 2010 baseline by investing in energy efficiency improvement and engaging employees. In 2017 all of our electricity where we have control over the supply was 100% renewable. Including electricity where we do not have control, 33% of the energy used came from renewable sources.

We continue to invest in video-conferencing and encourage employees to seek alternative options or more sustainable modes - such as rail or car-sharing through our partnership with Liftshare to reduce business travel.

We have introduced various digital programmes to reduce the amount of paper we use; including greatly increased digital communications with customers. Our improved in-house printing technology and employee engagement activities have also helped reduce paper use.  

We are committed to reducing waste of all kinds and separating waste for recycling to avoid it going to landfill. We have a company-wide scheme to separate different kinds of waste, prior to collection, to maximise recycling. We also use various waste contractors around the UK to maximise post-collection separation and recycling.

Carbon Trust Standard

In recognition of our ongoing efforts to reduce our carbon emissions year-on-year we have been certified to the Carbon Trust Standard since 2010.

Sustainable supply chain management

We are committed to transparency in our supply chain and integrity in dealings with all business partners.

Our goals in procurement activities are to ensure the continuous promotion of sustainability standards in our supply chain. We have implemented a two-tier process to ensure suppliers comply with our sustainability standards:

  • The Supplier Selection Process controls the environmental and social standards of potential suppliers. All suppliers are sent a sustainability questionnaire tailored to the potential risks arising from their respective line of business. Contracts between Allianz and suppliers contain a clause committing them to comply with Allianz' ESG standards.
  • The Vendor Integrity Screening as part of the general Supplier Selection Process controls the governance and compliance performance of vendors and ensures a proper integrity due diligence before they are engaged. In addition, we conduct research to validate a potential vendor’s integrity and ensure comprehensive screening.

Sustainable Claims

How we manage our customers’ insurance claims has an impact on the environment.

Energy and resources are used in the repair or replacement of motor vehicles and properties we insure; generating waste.

We have put in place a number of systems and agreements with suppliers to ensure that motor and property repairs are carried out in a sustainable way and that waste is minimised.

We offer our customers mobile vehicle repair to reduce 'cycle time', mileage per claim and energy use due to not going to a bodyshop. We have a policy to repair rather than replace damaged vehicles, which avoids total loss and waste; saving energy and resources in new car manufacture. Finally, we aim to recycle at least 75% of bodyshop waste by weight of all wastes from our approved repairer network.

Localising property repairs such as plastering and limiting “stripping out” work on water damage claims reduces the use of new materials, waste disposal (landfill) and transportation of new materials.


We are a founding member of ClimateWise, the insurance industry initiative to respond to the myriad risks and opportunities of climate change, aiming to reduce the overall risks faced by economies and societies.

Through ClimateWise we work individually and with others in our industry to reduce the long-term economic and social risk of climate change. We are committed to action against the ClimateWise Principles:

  1. Lead in risk analysis;
  2. Inform public policy making;
  3. Support climate awareness amongst our customers; 
  4. Incorporate climate change into our investment strategies; 
  5. Reduce the environmental impact of our business; and 
  6. Report and be accountable.

Please visit the ClimateWise website for more information.


Our environmental performance data is collected on an annual basis (January to December) and the focus is primarily on sources generating CO2emissions. Data is reported on an absolute and relative (per Full Time Employee, FTE) basis wherever available.